Common Issues — 401 Unauthorized on Edit Pages

Symptom

You click "Edit" on an article and get a 401 Unauthorized error page.

Why this happens

The Edit link may point to an admin-prefixed URL (/admin/wordpress/articles/edit/...) when your account doesn't have admin role. The middleware on /admin/* requires admin permissions and 401s otherwise.

This was patched on 2026-05-11 — the Edit link now dynamically picks the correct URL based on your role.

Fix

Hard refresh the article list page (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows / Linux). Your browser is showing a cached page with the old link.

After the refresh, click Edit again — it should land on the editor correctly.

If still failing after refresh

You may be in an impersonation session that has lost context:

1. Log out completely
2. Log back in as your normal account
3. If you were impersonating a customer, navigate to Admin → Stop Impersonating first
4. Try the edit link again

If you're seeing this consistently

Report to support with:

• Your email
• The article ID you tried to edit
• The exact URL in the browser address bar when you got 401