Streamline your template creation process with Flaxxa WAPI. WhatsApp templates are ready-made formats that allow businesses to connect with their customers efficiently. These templates can be straightforward text-only messages or a combination of text and media to enhance communication.
Before sending notification messages to your users via WhatsApp, it's mandatory to obtain template approval.
Note: The number of templates a WhatsApp Business Account can have is determined by its parent business. If a parent business is unverified, each of its WhatsApp Business Accounts is limited to 250 templates.
However, if the parent business is verified and at least one of its WhatsApp Business Accounts has a business phone number with an approved display name, each of its WhatsApp Business Accounts can have up to 6,000 templates.
Steps to Create a new Template in Flaxxa Wapi
Important Note:
1. Names of an approved template that has been deleted cannot be used again for 30 days. You'll need to use a different name to create new message templates.
2. If you delete a template that has been sent in a template message but has yet to be delivered (e.g. because the customer's phone is turned off), the template's status will be set to PENDING_DELETION and we will attempt to deliver the message for 30 days. After this time you will receive a "Structure Unavailable" error and the customer will not receive the message.