Adding and verifying a sending domain is essential to ensure that your emails are delivered successfully and appear legitimate to recipients. Follow these steps to add and verify your sending domain in CleverlyBox. 


Step 1: Log into Your CleverlyBox Account

  1. Open your web browser and go to the CleverlyBox login page.
  2. Enter your username and password.
  3. Click on the "Log In" button.


Step 2: Navigate to the Sending Domains Section

  1. In the dashboard, find the main menu on the left-hand side.
  2. Select "Sending Domains" from the list.


Step 3: Add a New Sending Domain

  1. In the Sending Domains section, click on the "Add Domain" button.
  2. Enter your domain name (e.g., yourdomain.com) in the provided field.
  3. Click "Add Domain" to proceed.


Step 4: Verify Your Domain

  1. After adding your domain, you will see a list of DNS records that you need to add to your domain's DNS settings. These typically include:
    • SPF Record: Specifies the mail servers allowed to send email on behalf of your domain.
    • DKIM Record: Ensures the authenticity of your emails.
    • CNAME Record: Verifies the domain with CleverlyBox.



Step 5: Update DNS Settings

  1. Log in to your domain registrar's website (e.g., GoDaddy, Namecheap, Bluehost).
  2. Navigate to the DNS management section.
  3. Add the provided DNS records exactly as shown in CleverlyBox. This usually involves:
    • Adding a new TXT record for SPF.
    • Adding a new TXT record for DKIM.
    • Adding a new CNAME record.



Step 6: Wait for DNS Propagation

  1. DNS changes can take some time to propagate. This process can take anywhere from a few minutes to 48 hours.
  2. During this time, you can periodically check the status in CleverlyBox.


Step 8: Confirmation

  1. If the DNS settings are correct, you will see a confirmation message indicating that your domain has been successfully verified.
  2. Your domain is now ready to be used as a sending domain for your email campaigns.



Tips for Successful Verification

  • Double-check DNS Entries: Ensure that you enter the DNS records exactly as provided by CleverlyBox.
  • Allow Time for Propagation: DNS changes can take some time, so be patient.
  • Consult Support: If you encounter any issues, contact your domain registrar's support or CleverlyBox support for assistance.

By following these steps, you can add and verify a sending domain in CleverlyBox, ensuring that your emails are sent from a verified and trusted source. This improves deliverability and helps maintain your sender reputation.