Link your Facebook account with Flaxxa Wapi
The entire process of linking your Facebook account with Flaxxa Wapi and setting up the WhatsApp Business profile will happen on Facebook. You will automatically be redirected to Facebook to add these details. Don’t worry! With self-service onboarding, you’ll be able to sign up and get going in a matter of minutes.
Before getting started with this step, ensure you have the following things in place –
1. Legal business name, and address of your business. Make sure you also have a display name that you want to use for your WhatsApp Business number.
2. Phone number capable of receiving an OTP for verification purposes.
3. Facebook page for your business. You must be an administrator of the page.
Once you Continue, then you have to give permissions and click on Get Started button.
Now, you have to choose your Business Portfolio if you have an existing one. If not, then you can create a new one. See the image below.
Now, if you have an existing business account, choose it from the dropdown, if not, then you have to create a new one.
Now, you have to add your Whatsapp Business Account Name, and Display Name, and choose the Category.
Can I add a display name for my business that is different from my legal business name?
Yes, you can use a display name that’s different from the legal business name. However, you need to make sure that your display name matches your brand name – ensure that you use the same spelling and case as used in your brand name. The display name should also be available to be verified publicly.
Select the checkbox (shown in the image above) and enter the website details that prove to show your business relationship with the display name.
Verify the number to be used with Flaxxa Wapi
We’re now at the last step! Provide the phone number and choose a verification method. You can opt for a text message or a phone call. Enter the verification code you received. Upon successful verification, your phone number will be linked to the WhatsApp Business profile.
Can I use my existing WhatsApp number?
Yes, you can use a number that is already linked to a WhatsApp account. However, you will need to first delete the account linked to that, prior to onboarding with Flaxxa Wapi. We recommend that you use a fresh number that is not linked to any WhatsApp account.
Heads up: Post the OTP verification, once you connect the number with Flaxxa Wapi, it will remain a WhatsApp Business API number, exclusive to Flaxxa Wapi. This number cannot be later used by any of the other products of WhatsApp, namely the WhatsApp standard account (personal account) or the WhatsApp business account.
Can I use a virtual number for verification purposes?
Yes, you can use any number (virtual number or SIM number) that can receive an OTP.